How do I initiate a return or exchange?

To start a return or exchange, please email firstclasscleats@gmail.com with the following:

• Your order number
  
• A photo of the shipping slip
  
• A photo of the item
  
• A clear image of the size tag
  

Providing this information helps us verify and process your request as quickly as possible.

Once reviewed, our team will respond with the next steps.

All products are listed in US sizing. For guidance, please refer to our size chart on the website.

If you have any questions, feel free to contact us via social media or email — our team is happy to assist.

Once your order has been shipped, you’ll receive a tracking number and tracking link via email. You can also monitor your delivery anytime using the “Track Your Order” page on our website.

Orders are delivered within 5–25 business days after dispatch. Delivery times vary based on your location and local postal services. As soon as your order ships, you’ll receive an email with your tracking number and tracking link.

Yes! We offer free worldwide shipping

If your order hasn’t arrived within the estimated timeframe, please reach out to us by email. We’ll investigate promptly and ensure everything is resolved for you.